Tim Samoff // Weblog (old)

August 25, 2004

New Transportation Costs = $0

I completely forgot to mention a good thing that occurred because of this Weblog!

A few months ago, the KCATA released an application for their new “Customer Advisor Team” (CAT).

From the application:

The Metro is recruiting current bus riders to join a committee focused on increasing ridership on The Metro. This will be a proactive, results-oriented partnership. The following questionaire must be completed. An internal committee will make the final slection.

I completed the application shortly after picking one up — I do really feel like the bus riders should have some kind of say in the whole pulic transit/customer relationship — but I never got around to sending it in (first CAT committe idea: self-addressed-stamped-envelopes).

So, one day, a couple of weeks ago, as I was busily working away at my computer (the CAT application neatly completed and — still — sitting in the upper corner of my desk), I received an e-mail from a KCATA employee saying that she liked what I had written on my website about my experiences riding the bus and that she wondered if I would consider being a part of the CAT program.

Well, sure!

Our first meeting is this afternoon at four o’clock… I don’t know what it will entail — hopefully some good service-client feedback. What I do know is what I’ll get out of it (which should only be the satisfaction of taking part in my city’s public transportation services, I know). Still, they are offering compensation, so I won’t be one to pass it up. This compensation is a CAT polo shirt and a free monthly bus pass — which will effectively put my transportation costs for next month at right around… Nothing!

Yes!

Even better than my earlier reports.

Posted at 12:31 pm

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timsamoff () (URL) - August 25, 2004 at 11:35 pm